General FAQs
Q: What are your clinic’s opening hours?
A: Our clinic is open Saturday to Thursday from 8:00 AM to 10:00 PM, and on Fridays from 02:00 PM to 10:00 PM.
Q: Where is your veterinary clinic located?
We are located in Bin Mahmoud, Doha, Qatar. You can find detailed directions on our Contact Us page.
Q: How can I book an appointment?
You can book an appointment online through our appointment portal, or you can call us at +974-44367187.
Q: Do you offer emergency services?
A: Yes, we offer emergency services during regular working hours. If you have an after-hours emergency, please call our emergency hotline at +974-55841224.
Q: Do you offer home visits?
A: Yes, we offer home visits for pets that cannot come to the clinic due to medical reasons. Please call us to schedule a home visit.
Pet Boarding FAQs
Q: What are the requirements for boarding my pet?
A: All pets must be up to date on vaccinations, including rabies and kennel cough for dogs. We also require a flea and tick check before boarding.
Q: What does a typical day look like for pets in boarding?
A: Pets in our boarding facility are walked twice a day and receive regular feeding and playtime. We ensure that they are well-cared for, and you can request additional services like grooming during their stay.
Q: Can I bring my pet’s own food?
A: Yes, you are welcome to bring your pet’s own food, and we will follow your feeding instructions. If you don’t bring food, we provide high-quality pet food at no extra charge.
Q: What should I pack for my pet’s boarding stay?
A: Please bring any special food, medications, and comfort items (such as a blanket or toy) that will make your pet feel at home.
Grooming FAQs
Q: What grooming services do you offer?
A: We offer a variety of grooming services, including baths, haircuts, nail trimming, ear cleaning, and teeth brushing for dogs and cats.
Q: How often should I groom my dog?
A: The grooming schedule depends on the breed and coat type. Generally, long-haired dogs should be groomed every 4-6 weeks, while short-haired dogs can be groomed every 8-12 weeks.
Q: Can I book grooming along with a veterinary appointment?
A: Yes, you can book grooming services alongside your pet’s vet visit. Let us know when booking the appointment, and we’ll arrange both services on the same day.
Pet Food & Accessories FAQs
Q: What types of pet food do you carry?
A: We offer a wide variety of pet food, including premium brands for dogs and cats. We carry dry kibble, wet food, and specialized formulas for pets with dietary needs (e.g., hypoallergenic, grain-free, and prescription diets).
Q: How do I know which food is right for my pet?
A: Our veterinarians can help recommend the best food based on your pet’s age, breed, and health requirements.
Q: Do you offer delivery for pet food and accessories?
A: Yes, we offer delivery within Qatar. Orders can be placed online, and we typically deliver within 12 Hours.
Vaccination & Health FAQs
Q: What vaccinations does my dog or cat need?
A: For dogs, we recommend core vaccinations like rabies, distemper, and parvovirus. Cats should receive vaccinations like rabies and feline leukemia. You can consult with our vets for a full vaccination schedule.
Q: How often should my pet get a check-up?
A: We recommend annual check-ups for most pets, and more frequent visits if they have ongoing health issues. Puppies, kittens, and senior pets may require more frequent check-ups.
Q: Do you offer deworming services?
A: Yes, we provide deworming services for both dogs and cats. It’s recommended to deworm pets every 3-6 months, depending on their lifestyle.
Q: When should I spay or neuter my pet?
A: We recommend spaying or neutering pets between 4 to 6 months of age. However, the timing can vary depending on the breed and health status of your pet. Please consult with our veterinarians for specific advice.
Pet Surgery FAQs
Q: What types of surgeries do you perform?
A: We perform a range of surgeries, including spaying/neutering, dental surgery, tumor removals, and orthopedic surgeries.
Q: How should I prepare my pet for surgery?
A: Before surgery, your pet should fast for at least 8 hours (no food, only water). We will provide detailed pre-surgery instructions based on the type of surgery.
Q: What is the post-surgery care like?
A: After surgery, we provide you with a care sheet that outlines how to care for your pet at home, including medication, activity restrictions, and follow-up appointments.
